Gift & Media
I forgot my password. How can I retrieve it?
Click on “Login”, fill in your email address, and click the "Click here if you've forgotten your password" link. It will display the password hint you provided when you first registered. If there is no hint, or if you still don’t know the password, click on the link to reset your password and enter a new one. (Note that resetting your password will result in deleting any saved credit card information - for security reasons).
You will receive an email with subject line Web store password retrieval, from firstname.lastname@example.org, informing you that your stored credit card info will be deleted. The email will include a link to reset your password. Clicking on the link will open the following form:
Enter your new password and hint. You will now be able to login and continue the checkout process.
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How safe is my private information?
We respect your privacy. Noorart promises not to sell, lease or share your private information with anyone. If you decide at any time to unsubscribe from our mailing list, your email address will removed from our lists and will not receive any promotional emails. You will continue to receive emails related to the status of your order, or if you make a request for correspondence with Noorart regarding an issue, or if you request to be notified regarding the availability of a specific item that was out of stock.
As per Noorart's partnership with EastWest Souk, we reserve the right to share all client and customer information with the EastWest Souk company and personnel.
How can I get invoices for my orders?
a. You will receive an invoice by email when your payment is processed.b. You can view and print invoices for all of your orders on Noorart.com. Sign into your account and visit the "My Account" section (using the link in the upper navigational bar) and then click "See Orders". There, you can see a list of all orders placed with your account and click on an order's date to view its details. Printing can be done either directly from the "All Orders" list or from each separate order's detail page. You can also email yourself the invoice by clicking "Email" on any order's detail page.
How do I make/use a wish list?
What is the Retail Loyalty Program?
You can now earn points with every Noorart purchase! Collect points and use them on future purchases. With each purchase made from Noorart, your points are automatically awarded (excluding shipping and taxes.) You can enjoy even more of our quality products without breaking the bank. Earn while you learn!
You can also earn 20 points for every review you submit. Your opinion is important! Reviews help other customers make the best decisions about the products they buy. You can submit one review for each of the products you have ordered. (Only one review per product, please.)