Frequently Asked Questions

"What if I don’t have the money right now"

Noorart has many convenient methods of payment: all major credit cards, checks (We wait two weeks after we receieve your check to clear it out) and money orders. All orders pre-paid, please!

"What if I purchased an item from you but don’t like it"

Noorart has a very flexible return policy. All our products are fully guaranteed and may be returned within 30 days from the date of order for a full refund, exchange or credit. Items not returned in the original condition will be partially refunded. Opened software can be exchanged for credit only. Please refer to “Noorart Policies” for more information.

"I’m looking for specific title but I can’t find it on your website"

We’ll be happy to order anything for your child or even grown-ups(!) that you don’t find in our catalog or Website as a service for you. Sorry! We can only offer free shipping and guarantees on Noorart Products from our Website or Catalog.

"I want to send a gift"

We’ll gift-wrap your order for a charge of $1.50 per item.

"I wrote a children’s song & poem"

We’d love to hear from you! Send us a sample of your work and include a resume. Noorart is primarily a production company and we are ALWAYS looking for other talented individuals and new ideas.