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Noorart Webinars Technical Questions and Answers Section


Questions and answers from webinar sessions held at Noorart.
Select your question and find the answer.

Or, send us your questions to: webinar@noorart.com

I can't hear the other callers

Try these steps in this order:

  1. Please make sure that your headset is connected correctly
  2. Check the volume of your PC and headset
    can't
    If mute. then unmute.can't   if low. then increase the volume.
  3. Is there a message displayed on your screen to join Integrated VoIP?
    If so, please click 'Yes'.
    If no, you have to start the conference again by going to Communicate, Integrated VoIP, and press Start Conference.
  4. can't

  5. Check the volume by going to Communicate, Integrated VoIP, and then Volume.

    can't

  6. Restart the session on your computer. (Using Internet Explorer (IE) is preferred to join the session again)
  7. Restart your computer.

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I hear an echo.

Try these steps in this order:

  1. Check that you have only one window of the webinar session open.
  2. Try lowering the sound level (volume) a little.

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I can't see the webinar.

Click on the webinar name tab in the upper left corner.

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Contact Information?

The phone number for Noorart is: 1 800 442 5687 ext 102, or visit www.noorart.com/s.nl/it.I/id.25/.f

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I can't see or hear anything, and the page is showing this message: "Click Yes if the security warning dialog box appears."

You need to run the Java Plug-in on your PC (based on browser)., If you are using Google Chrome, press, "Run this time" or try another browser (Ex: Internet Explorer)

cant show

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How long will the webinar be today?

All Noorart webinars are one hour or two-hours in duration.

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What is the best way to ask questions , verbally or in writing?

Feel free to write your questions in the Q&A section.

If someone wants to say something he or/she should request the microphone.

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Can I listen to the show or read the material again?

Yes, we will email you once we publish it,and you can see all Noorart's recorded webinars at:
www.noorart.com/customer_care/recorded_webinars

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The production team of this event is currently in a practice session. What does this mean?

The webinar has not started yet, but it will start in a few minutes.

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