Gift & Media
I forgot my password. How can I retrieve it?
Click on “Login”, fill in your email address, and click the "Forgot password?" link. It will ask you to enter the email address you used when you first registered, Enter your email address and click on Send Email button.
You will receive an email with subject line Password Change Request For Noorart Account, from [email protected], The email will include a link to reset your password. Clicking on the link will open the following form:
Enter your new password. You will now be able to login and continue the checkout process.
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How safe is my private information?
We respect your privacy. Noorart promises not to sell, lease or share your private information with anyone. If you decide at any time to unsubscribe from our mailing list, your email address will removed from our lists and will not receive any promotional emails. You will continue to receive emails related to the status of your order, or if you make a request for correspondence with Noorart regarding an issue, or if you request to be notified regarding the availability of a specific item that was out of stock.
As per Noorart's partnership with EastWest Souk, we reserve the right to share all client and customer information with the EastWest Souk company and personnel.
How can I get invoices for my orders?
a. You will receive an invoice by email when your payment is processed.
b. You can view and print invoices for all of your orders on Noorart.com. Sign into your account and visit the "My Account" section (using the link in the upper navigational bar).
c. expand the “Orders” list located at the left side of the page and click on “Receipts” to open the receipts page.
d. use the filter to select the time interval where your invoice was created.
e. click on the receipt you want and then click on “Download as PDF” to save a copy on your PC.
How do I make/use a wish list?
Adding items to your wish list:
On each item’s page, there is an "Add to wish list" button .If you are not logged in, a message with a link to the login page will appear once you click the button, prompting you to login before adding the item to your wish list.
If you are already logged in, a pop-up will appear displaying the names of all the wish lists you have already created in a drop-down menu. You can then choose which wish list you would like to add the item to:
Choose the wish list you would like to add the item to and click "Add". You will then be informed that the item has successfully been added to one of your wish lists.
The following message will appear if the item is already on the selected wish list:
Creating a wish list:
There are two ways to create a wish list.
What is the Retail Rewards Program?
You can now earn points with every Noorart purchase! Collect points and use them on future purchases. With each purchase made from Noorart, your points are automatically awarded (excluding shipping and taxes.) You can enjoy even more of our quality products without breaking the bank. Earn while you learn!
You can also earn 20 points for every review you submit. Your opinion is important! Reviews help other customers make the best decisions about the products they buy. You can submit one review for each of the products you have ordered. (Only one review per product, please.)
What is Shipping Credit Program?
You will get store credit equal to what you paid for Shipping & Handling (S&H) for your order; for example, if you paid $27.50 for S&H of your latest order, then we will give. you a store credit for $27.50 for future purchases.
Program Description and Rules:
How to Redeem your Shipping Credit?